We are Community Utilities

On a mission to achieve Net Zero, one community at a time.

 
 
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Who we are and what we do

 

We are a utilities billing solutions provider, supporting residential properties across the UK with Net Zero energy management and billing solutions.

We are not a supplier. We are a utilities billing agent – operating on behalf of landlords, for residents.

We have created a solution that has been specifically designed with residents in mind.

 
 
 

Giving back to the environment

 

One Million Trees

We are a planet-positive business on a mission to plant one million trees by 2030.

We are part of a global community of environmentally conscious businesses who are looking to make a difference to our planet and our communities alike.

 We’re well on our way with over 90,000 trees planted to date.

 
 
 
 
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How it works

 

Landlords

Working in partnership with UK landlords in the Build to Rent sector to provide Net Zero energy management solutions for their residence. Community enables buildings to have a full overview of its consumption and supports landlords in making decisions regarding its carbon and Net Zero commitments.

Residents

Having procured renewal energy for landlords, we then bill residents monthly for their energy consumption. Each property is sub-metered, enabling us to measure the energy and water used in each apartment and in turn bill each apartment individually for their energy consumption.

Register

Once all the technical aspects of our partnership with your landlord have been finalised, residents will receive a welcome email to register for an online account with us, this is where you can view your energy consumption, submit meter reads, view your tariff information and set up your monthly payment method.

 
 
 

Our commitment to people & planet

Did you know by being part of our community, you are already part of this movement?

We have established a not-for-profit initiative called Power 2 Africa. This initiative aims to deliver and fund projects in Africa that provide power to support education, something we believe to be the minimum requirements in the modern world for children. You can find out more about this initiative by visiting.

 
 
 
 
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What our Community says

 
Excellent investigative work and service with a satisfactory conclusion.
— Syed, November 2022
Rapid response, very helpful with exactly the info I needed.
— Sam, November 2022
Problem was solved at first available time and question was answered even in 30 minutes.
— Yuankui, May 2022
 
 
 

Did you know

We are used by 15,000 apartments across the UK

 
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